This is a legal document and contains contractual provisions. Your Statutory Rights are not affected.
1.1 Bookings through the JJs Parking website are deemed to be made when validated on the website.
1.2 Bookings made by telephone are deemed to be made when confirmed by telesales operator.
1.3 Bookings made by post are deemed to be made when written confirmation is sent.
1.4 All services are subject to availability.
1.5 JJs Parking reserve the right not to accept or fulfil a booking.
1.6 If for any reason the customer is late (collects their car later than midnight of the collection date) then they will charged £5.00 per day.
1.7 Once the customer books a car space then they have 48hrs to claim a full refund. After 72hr a 50% refund will be given.
2.1 Payment for a website booking can be made using PayPal or credit card at checkout.
2.2 If payment by card is declined the service provider reserves the right not to fulfil your booking.
2.3 All prices are quoted in pounds Sterling including VAT.
2.4 When a booking is made using an overseas credit card the card issuer will debit your account in your local currency at the exchange rate applicable on the date of processing. A conversion charge may be applicable.
3.1 The Customer may cancel a booking up to 24 hours before commencement of the booked parking period but no refund will be given back to the customer.
3.2 Cancellations shall be in writing by email to (to the administration address) or e-mail (see Condition 8.7) to JJs Parking.
3.3 For the purposes of this Conditions 3 the booked parking period shall be deemed to commence at one minute pas midnight on the first day of the parking period.
4.1 JJs Parking liability is as bailee to take reasonable care of the Customer’s vehicle for the period commencing when the keys to the vehicle are delivered to JJs Parking (or, if later, the last time that the Customer returns to the vehicle) and terminating at the time when the keys to the vehicle are handed back to the Customer (or if earlier, when the Customer retakes possession of the vehicle) (“the Parking Period”). At all other times when the vehicle on JJs Parking premises and the vehicle shall be at the risk of the Customer.
4.2 THE CUSTOMER SHALL INSPECT THEIR VEHICLE AT THE END OF THE PARKING PERIOD AND REPORT ANY DAMAGE TO THE COMPANY BEFORE DRIVING THE VEHICLE OFF THE COMPANY PREMISES.
4.3 JJs Parking will accept liability in respect of any damage to the paintwork or bodywork of the Customers vehicle only when and to the extent that the same is proved to be caused by the negligence, wilful act or default or breach of statutory duty of JJs Parking its servants or agents or the dishonesty of its servants or agents. Save that the Customer shall not be required to prove liability of JJs Parking for such damage where the Customer has requested a Vehicle Inspection Report (as defined below) and the damage in question is not recorded upon the Vehicle Inspection Report.
4.4 JJs Parking shall at the request of the Customer and upon payment of a fee of £5.00 undertake a joint visual inspection of the Customer’s vehicle and record any damage to the paintwork and/or bodywork prior to parking of the Customers vehicle (“Vehicle Inspection Report”).
4.5 During the Parking Period JJs Parking shall keep the vehicle at its premises at one of its authorised secure parking sites. The Customer authorises JJs Parking to drive the vehicle between authorised secure parking sites.
4.6.1 Any Customer wishing to reclaim his vehicle prior to expiry of the agreed parking period will be liable to pay the parking fee for the whole of the agreed parking period.
4.6.2 JJs Parking require not less than 2 hours notice to make a vehicle available for collection prior to the day of expiry of the agreed parking period. JJs Parking can accept no liability for any delay in making a Customer’s vehicle available prior to expiry of the agreed parking period.
4.7 Neither the Customer nor any other person shall have the right to remove the vehicle or any other personal items left therein prior to payment in full of the parking fee.
4.8 It is the duty of the Customer to ensure that the vehicle is in a proper roadworthy condition prior to leaving JJs Parking premises and entering on to public highway.
4.9 A Customer must produce the receipt provided by JJs Parking when reclaiming the vehicle. In the even that a receipt is lost JJs Parking shall be entitled to require proof of the Customers identity.
4.10 JJs Parking shall not be obliged to release the vehicle to a third party without the written authority of the Customer.
5. Customer’s Liability
5.1.1 The Customer shall be liable for and indemnify JJs Parking in respect of any death, personal injury or damage caused by the Customer or any person with the Customer whilst on JJs Parking premises or in anyway arising from a breach of the warranty in paragraph 5.1.2 below.
5.1.2 The Customer warrants to JJs Parking that at the commencement of the Parking Period, the Customer’s vehicle is in a safe and roadworthy condition has a current MOT certificate (if required by law) and that no dangerous toxic or illegal substances have been left within the vehicle.
6. Transport to and from Airport
6.1 Transport between JJs Parking premises and the airport on JJs Parking vehicles is (subject to these Conditions) provided by a free shuttle service.
6.2 Transport between JJs Parking premises and the airport leaves at regular intervals to coincide with flight arrivals and departure times. It is the Customer’s responsibility to arrive at JJs Parking premises in good time (allowing for possible traffic congestion and other delays) to enable them to arrive at the airport by the airline’s recommended check in time.
6.3 JJs Parking can accept no liability for transport delays caused by traffic congestion, vehicle breakdown or other causes beyond JJs Parking control.
6.4 Customers should not board a vehicle if they are unable to find a seat or if the maximum number do standing passengers (as displayed in the vehicle) have boarded.
6.5 Children under the age of 8 may only travel if seated.
6.6 No animal may be carried without the prior agreement of JJs Parking.
6.7 All travel luggage must be kept with the persons travelling or in the luggage storage areas on the vehicle and must not be placed in the aisles or standing areas.
6.8 The driver is responsible for the safety of the vehicle. Any passenger whose conduct is in breach of statutory regulations or whose conduct or condition is in the opinion of the driver a danger or potential danger to the vehicle or its passengers may be removed from the vehicle or prevented from boarding on the driver’s authority.
6.9 The Customer will be responsible for any damage caused to the vehicle by the Customer or any person travelling with the Customer.
7. Exclusion of Liability
7.1 JJs Parking does not accept any responsibility or liability (whether as bailee or otherwise) for any theft, loss or damage to:
7.1.1 any personal property or loose items left within the vehicle whilst on JJs Parking premises (whether or not during the Parking Period):
7.1.2 for any personal property (including travelling luggage) of the Customer or any person travelling with the Customer either when on JJs Parking premises or whilst travelling between JJs Parking premises and the airport.
7.2 JJs Parking does not accept any responsibility or liability (whether as bailee or otherwise) for any damage to alloy wheels, tyres, windscreen or any other glass in the vehicle.
7.3 We are not liable for engine and component damage/malfunctions.
8. Complaints Procedure
8.1 Nothing in this procedure restricts the Customers right to pursue remedies through the Court.
8.2 JJs Parking will acknowledge the Customer’s complaint in writing within 5 working days.
8.3 Subject to receiving the Customer’s co-operation in supplying any additional information which is required in relation to the complaint and (if required) the vehicle being made available for inspection JJs Parking will deal promptly with the complaint.
8.4 A complaint will initially be dealt with by JJs Parking Customer Services Department.
8.5 JJs Parking Customer Services Officer (“CSO”) will endeavour to give a written decision in respect of the complaint within 30 days of receiving the same. This period may need to be extended in the event of any delay in the Customer supplying further information which is required or there being a delay in the vehicle being made available for inspection.
8.6 In the event of a complaint relating to alleged damage to a vehicle the Customer will make the vehicle available for inspection by JJs Parking prior to any repairs being carried out thereto.
8.7 Any communication in relation to the complaint can be made by e-mail with the Company’s customer Services Officer at email@example.com
8.8 All telephone calls to JJs Parking are charged at the rate agreed with your telephone service provider. Telephone calls may be monitored.
The paragraph headings do not form part of these conditions and shall not be taken into account in the construction or interpretation thereof.
The contract between JJs Parking and the Customer and any person travelling with the Customer shall be governed by the law of England and Wales and these conditions shall be construed in accordance with the laws of England and Wales and the parties hereby consent to the exclusive jurisdiction of the Courts of England and Wales. Customer Service Number 01275 474 463